iPod Woes

So, I ordered an iPod for myself for my birthday and I am still waiting for the thing a month later. When I placed the order online I didn’t see the option to change the shipping address (I need to ship it to my office where there will be someone to sign for it), so after submitting, I right away called Apple. For some reason they couldn’t change the address at that point and told me that I would have to wait until I received the Fedex tracking number and have Fedex reroute the package to the new address (Apple would have to authorize). So the next day I get the tracking number and call Fedex only to be told that they don’t reroute Apple packages. I call back Apple and they confirm this (why someone the day before told me that they would authorize a reroute is beyond me). So, then the only option was to have the package sent all the way back to Apple (in China!) and then re-sent to the new address. Only, the package never again showed up on radar. So, after numerous calls to Apple and endless visits to the Order Status page, they finally decided to send me a replacement. That was last Thursday and I’m still waiting.

I was really sure it was going to come today (I spoke to Apple yet again yesterday and they said that it was leaving the warehouse then and was being sent overnight). I’ve been waiting for over four weeks now and am completely pissed off! What I don’t get is, when I originally ordered the iPod, it was out of that warehouse and at the Brooklyn fedex location within two days. I don’t understand why it’s taking so long this time.

I feel like the least they could have done was offer an upgrade or a credit for some accessories or something. Sheesh! Should have just gone to BestBuy. Rat Bastards.