Tuesday, December 09, 2008

Another "WTF???" Moment

So, I had to plan an 8 AM meeting today so this guy in India can learn how to do this migration that I do, so that he can someday be a back-up for the team. We've been having trouble scheduling it because the requests usually end up having to happen in the afternoon or evenings and that time frame doesn't really work schedule-wise for people in India. Anyway, so I finally had a request for one that could be done first thing in the morning. Great, so I quickly sent a meeting invite to India Guy and to another team member who also wanted to learn the process.

Team Member replied to the invite requesting that I move it to another morning. Uh, no, this is a request from the customer, the migration has to happen as scheduled, they need the stuff in place by 9 AM. (Does anyone READ anymore? I put all that into the meeting invite). And then I had a tentative acceptance to the invite from India Boy first thing in the morning.

So 8 AM comes and I dial into the meeting and start the screen share. I notice that both India Boy and Team Member are both logged into the screen share, but no one is on the phone part of the meeting yet. I give it a couple of minutes and then IM India Boy. I ask him if he's having trouble dialing in, and he writes back, "I'm dialed in already". Oh, so I figure something went wrong so I say, let me hang up and dial back in then. In the meantime I've already started this migration because it takes a full hour to do. Anyway, so I dial back in and there is still no one on the meeting. I IM India Boy again and he says, "oh, I'm only available for the screen share part of your meeting, I'm dialed into another phone meeting." Turns out Team Member is doing the same thing! Okay, is it me or ... WTF??? How on God's Green EARTH did he think he was going to understand a 100 step process by just watching some random screen share with no subsequent verbal explanation, while also participating in a completely unrelated meeting. W. T. F. People make me crazy.

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